Shipping costs and information
Shipping of the goods is only possible to the countries listed below as standard. The goods are shipped by DHL. You can find the respective shipping costs below.
If you would like to have the goods shipped to another country, please write us an e-mail (hello@orchidsforeurope.de) before placing an order and tell us the item with the quantity and the delivery address with the country and the corresponding postcode. We will then inform you at short notice whether we can also ship to the desired country and - should delivery to the desired delivery address be possible - inform you of the shipping costs, as we have to ask our shipping partner in advance about the shipping option and the costs.
I. Shipping within Germany:
For shipping within Germany we charge a flat rate of 5.90 Euro per order. From a gross order value of 150 Euro we ship free of charge.
We calculate a charge of 25.00 euros per order for express delivery.
II. Shipping within the European Union (EU):
The shipping costs within the European Union amount to a flat rate of 25.00 euros per order. From a gross order value of 500 euros, we ship free of charge.
We calculate a charge of 49.90 euros per order for express delivery.
III. Information on delivery times
Delivery time up to 2 - 5 days.
IV. Minimum order value
The minimum order value is 25.00 euros.
Payment information:
I. For deliveries within Germany:
For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product description:
- Prepayment by bank transfer
- PayPal
- Creditcard
- Cash payment upon collection
II. for deliveries outside Germany:
For deliveries outside Germany, we offer the following payment options, unless otherwise specified in the respective product description:
- Prepayment by bank transfer
- PayPal
- Creditcard
- Cash payment upon collection
III. Detailed information on the individual payment options
1. Prepayment by bank transfer
Please transfer the invoice amount to our bank account within 5 days, giving the purpose of the transfer. We will inform you of our bank details and the purpose of the transfer separately by e-mail in the context of the order processing. .
2. PayPal
Only a few steps to payment:
1. select "PayPal" as payment method at the checkout.
2. you will be redirected to the PayPal website to process the payment.
3. if you are already a PayPal customer, you can log in with your PayPal user data and initiate the payment.
If you do not yet have a PayPal account, you can create a PayPal account and then confirm the payment. For the payment methods debit note via PayPal, credit card via PayPal and purchase on account via PayPal, it is not necessary to set up a PayPal account.
4. You will then be redirected back to us (www.orchidsforeurope.de).
3. Cash payment
You collect the goods from us yourself and pay on the spot in cash or by EC card. We will first inform you by e-mail that the goods you ordered are ready for collection. After receiving this e-mail, you can collect the goods by appointment at the following address: Lehnsgrund 18, 45149 Essen, Germany.
In this case, no shipping costs will be charged.